FAQ

Got Questions? Check Out Answers To Our Most Common FAQs.

About the Packages

Our packages are suitable for beginners and intermediate surfers. No prior experience is needed.

We keep groups small (around 5–8 people) to ensure personalized attention.

Yes, contact us to arrange custom packages for groups or special events.

Accommodation, surf lessons, surf equipment, daily meals, transport to surf spots, Agadir airport pick-up, one adventure day (for the week package), fresh towels and linens, free Wi-Fi, and room cleaning.

Flights, travel insurance, extra activities, equipment damage, and anything not clearly listed in the package.

One day is dedicated to exploring Morocco beyond the waves – dunes, local villages, or hidden spots. All costs for activities included in the week package.

Booking & Changes

Complete the booking form and we’ll reach out to confirm your package and reservation. A non-refundable deposit secures your spot; the rest is payable on arrival. You can also contact us directly via email or WhatsApp, and we’ll be happy to assist you with your booking.

The remaining balance is payable upon arrival in cash. We accept Moroccan Dirham (MAD), USD, or Euro.

Yes, it’s possible to add extra nights if we have availability. Please let us know in advance or as soon as possible so we can check and confirm your extended stay.

A 25% deposit is required to hold your booking. This deposit is non-refundable, as it secures your spot. The rest can be paid on arrival.

Arrival & Stay

Swimwear, sunscreen, beach towel, light clothes, warm layers for evenings, water bottle, and any personal items. Surf gear is provided.

Airport pick-up from Agadir is included. Just share your flight details and arrival time, and we’ll bring you straight to the camp.

Absolutely! You are welcome to bring your own surfboard, wetsuit, or other gear. We also provide storage space at the camp.

Yes, surf equipment rental is available. Please let us know in advance so we can have everything ready for you.

Yes! Private or extra surf lessons are available upon request. Just let us know in advance, and we’ll be happy to arrange them for you – perfect for improving your skills or getting personalized guidance.

Check-in starts at 14:00 (2 PM). If you arrive earlier, you’re welcome to leave your luggage at the camp and relax until your room is ready.

Yes, we provide a safe and convenient luggage storage area so you can explore worry-free.

All our packages include pick-up from Agadir airport or bus station for a smooth arrival, as well as drop-off at the airport for a hassle-free departure.

Yes! We offer laundry service for just €4 (40 MAD) per load.

Still have questions?
Contact us anytime — we’re happy to help!

📧 contact@heavensurf.com
📱 Chat with us on WhatsApp

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